Introduction

This Privacy Policy explains how Alluvi Healthcare (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from alluvi.org.
We are committed to safeguarding your privacy and complying with the UK GDPR and Data Protection Act 2018.
 

What We Collect

We may collect and process the following types of data:

Your name and contact details

Shipping and billing addresses

Email correspondence or messages

Purchase history and transaction details

Technical data like IP address, browser type, and device information
 

How We Use Your Information

We use your information to:
Process and fulfil orders

Provide customer service and order updates

Respond to enquiries or requests

Improve website functionality and experience

Comply with legal or regulatory obligations

Note: We do not sell or rent your data to third parties.
 

Sharing Your Information

We only share data with trusted third-party providers who help us operate our business, such as:
Payment processors

Couriers and logistics providers

Web and IT service platforms

All third parties are required to process your data securely and only as instructed by us.

Data Security

We implement appropriate security measures to protect your personal information, including:
Secure Socket Layer (SSL) encryption on our website

Limited access to data by authorised staff only

Regular review of data security practices
 

Your Rights

You have the right to:
Access the personal data we hold on you

Request corrections to inaccurate information

Request data deletion (where applicable)

Object to certain processing activities

Withdraw consent at any time
 

Cookies

 
We use cookies to enhance your experience and track usage patterns.
You can manage or disable cookies in your browser settings at any time.
 

Data Retention

We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or regulatory obligations.
 

Policy Updates

We may update this Privacy Policy periodically.
Any changes will be posted here with a new effective date.